I have been wearing contact lenses for approximately eleven years. My first contact lens experiences were with a Dr. in College Park, Maryland. The Dr provided excellent car. Additionally, he and his staff spent a great deal of time working with me as I initially had some difficulty putting lenses in my eye. After seeing the Dr in College Park for approximately two years, I was enticed by the advertisements of America’s Best Contact Lenses in Rockville, Maryland. Although I was certainly not dissatisfied with the Dr. at the time I did not see any reason not save several hundred dollars a year at America’s Best. For over seven years, I visited America’s Best for eye care. At each appointment, the waiting room was packed with more patients than you could imagine. The large number of patients meant that the optometrist was often running over an hour behind schedule. Once I finally was able to get in to see the doctor, the actual examination rarely lasted more than five minutes. However, for six years I wore extended wear lenses I received from America’s Best without any problems. In the Spring of 1992, my contact lenses began to irritate my eyes. I called America’s Best to schedule an appointment as soon as possible. I was then asked if I was a new patient or an existing patient. Once they realized I was an existing patient (that had already paid and was not going to bring in any new revenue), the earliest appointment available was several weeks away. At that appointment, the optometrist took a quick look at my eyes and told me I had GPC. He then instructed me to give my eyes three months rest from contact lenses and to then schedule another appointment. This appointment, where I was told I had a disease in my eyes may have lasted ten minutes, rather than the typical five minutes. After three months of not wearing contact lenses, I returned to America’s Best for a follow-up visit. At that appointment, I was told that my GPC condition had not improved and that I should forget about wearing contact lenses. At this point, a co-worker that had experienced similar problems recommended Dr Irwin Azman to me. After my initial visit, I followed Dr Azman’s recommendation of using eye drops and cold compresses for approximately two weeks. Since then, I have had very few problems wearing disposable lenses for the past three years. I am probably spending more for eye care each year with your practice than the total I spent over seven years at America’s Best. However, I believe Dr Irwin Azman took more time with me at each of my visits than the total time an optometrist spent with me during the seven years I went to America’s Best. In summary, two items distinguish Azman Eye Care and Dr Irwin Azman from America’s Best. First, you spend adequate time with each patient to accurately diagnose problems. I always feel like an individual at Azman Eye Care, rather than feeling like I am on an eye care assembly line. Second, Azman Eye Care appears to offer a wide variety of solutions to eye problems, rather than using a one size fits all approach to eye care. Dr Irwin Azman has taken a significant amount of time during each of my appointments, discussing various options I have and helping me determine what will work best for me. I appreciate the high quality eye care I have received for the past three years.
